How to Automatically Create Alerts with ExpertFlyer

Overview

Creating alerts with ExpertFlyer takes a couple of steps. Whether you want to track fare class inventory or stay ahead of any changes to your flight itinerary, it is always recommended to set up alerts to cover your flight. If you travel frequently, it can be tedious to manually set up alerts for each flight. With Automated Alerts, you can make this process easier in just two steps: choosing the types of alerts you want to always create, and forwarding the airline’s booking confirmation to ExpertFlyer’s email.

What are Automated Alerts

Automated Alerts create your alerts from a forwarded booking confirmation email, so you never have to enter flight details by hand. When you forward your booking confirmation, it automatically creates flight alerts, disruption alerts, schedule alerts, and aircraft alerts. Currently available to Elite and Premium members.

Configure your alert preferences

How to set up Automated Alerts:

• Open your Account settings and click on the Automated Alerts tab.
• Choose the alert types you want created automatically: Flight Alert, Schedule Alert, Aircraft Alert, and Disruption Alert.
  • For Flight Alerts, you can set up a specific fare class for a specific airline by selecting “Add airline class override”.
• Save your preferences.
• Forward your booking confirmation email to the ExpertFlyer email address createalerts@expertflyer.com.
• Within a few minutes, you will receive a confirmation showing which alerts were created.

Which alerts can you create with Automated Alerts:

You can automatically create the following alerts

Check out our guide on how to better understand and set up ExpertFlyer alerts.

Forwarding your booking email to ExpertFlyer

Once your preferences are saved for Automated Alerts, you simply need to forward the airline’s booking confirmation email to createalerts@expertflyer.com. After this, you will receive an email confirmation with the created alerts.

How to manage your Automated Alerts preferences

Your Automated Alerts preferences control which alert types are created every time you forward a booking confirmation. You can update these at any time from your Account settings.

How to edit your preferences:

1. Open your Account settings and click on the Automated Alerts tab.
2. Enable or disable alert types as needed: Flight Alert, Schedule Alert, Aircraft Alert, and Disruption Alert.
3. Save your preferences. Changes apply immediately to any future bookings you forward.

Issues you might encounter with Automated Alerts and how to fix them

There may be cases where alerts will not be created and you will be notified by email. Here are some scenarios where this might happen and what you can do to fix them.

• Forwarding images - Automated Alerts can read documents but not images. If your booking confirmation contains the itinerary as an image, our system will not be able to read it and create the alerts. Make sure the itinerary is in the email body or in an attached document.
• Past itineraries or flights with no year - If your booking confirmation does not include the year and the date has already passed, we will automatically schedule it for the following year. Past itineraries are not accepted and will fail automatically.

Bottom line

Automated Alerts removes the manual work of setting up alerts every time you book a flight. Configure your preferences once, forward your booking confirmation, and ExpertFlyer creates your alerts within minutes. For the smoothest experience, set up an automatic forwarding rule in Gmail or Outlook so every booking is covered without any extra steps.

Have questions or suggestions for this guide? Please reach out to customercare@expertflyer.com

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