ExpertFlyer Support
Find step-by-step guides, FAQs, and troubleshooting help for ExpertFlyer features including Seat Alerts, Flight Availability, seat maps, billing, and account management.
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Frequently Asked Questions
How can I get alerted when a better airplane seat opens?
Create an alert for a specific seat, cabin area, or seat type and ExpertFlyer emails you when it opens.
Learn moreHow to search for AA Systemwide Upgrades?
There are two ways to search for Systemwide Upgrades on ExpertFlyer: Awards & Upgrades or the expanded SWU Search.
Learn moreHow can I check how many seats are left on a flight?
ExpertFlyer's Seat Map feature shows an accurate airline seat map view.
Learn moreSupport library
Guides, answers, and reference tools in one place
Start with curated help, then jump to the PDFs, coverage lists, and technical references frequent flyers ask for most.
ExpertFlyer User Guide
Download the full PDF guide for using ExpertFlyer.
Open resourceResourceKnown technical issues
Review current support notes and known limitations.
Open resourceAdditional resources
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